Support

Frequently asked

Ordering & Shipping

The first batch has not shipped yet. TODO: Confirm lead time from supplier

From the Netherlands. See the shipping page.

Free over 50,00 €. Below that, a flat fee applies at checkout.

Returns & Refunds

14 days from delivery, in line with EU consumer law.

Full procedure on the returns page.

The Cushions

Elevated has more loft for a taller seat. Full dimensions once measured. TODO: Fill specs from physical sample

TODO: Materials list

TODO: Confirm weight from supplier

General

Yes — a small pre-launch shop selling three items directly. No resellers, no marketing extras.

Yes, via the contact page.

Pre-launch mode
TODO chips visible. Set SHOW_TODOS=false in src/lib/config.ts before launch.